We are committed to delivering your order accurately, in good condition, and on time. Please review our shipping policy below for detailed information about our shipping methods and delivery timeframes.
Shipping Policy
Learn about our shipping methods, timeframes, and policies
Overview
Shipping Options
Standard Shipping: 5-7 business days
All orders ship via our trusted carrier partners and include tracking information.
Processing Time
Orders are typically processed within 1-2 business days. During peak seasons or sales events, processing may take up to 3-5 business days.
You will receive a confirmation email with tracking information once your order ships.
Shipping Rates
Shipping costs are calculated at checkout based on your location.
Free shipping is available on orders over $75.
Delivery Timeframes
Delivery timeframes begin from the date your order ships, not the date of purchase. Business days are Monday through Friday, excluding holidays.
Special Circumstances
Holiday Shipping: During peak holiday seasons, shipping and delivery times may be extended.
Weather Delays: Severe weather conditions may cause shipping delays beyond our control.
Custom Orders: Made-to-order items require additional processing time as specified on the product page.
Damages & Returns
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue.
We will arrange for a replacement or refund as appropriate. Return shipping for damaged items is covered by us.
Questions about shipping?
If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team.